Most people come to work with the intention of doing a good job. Unfortunately, sometimes performance isn’t as good as it should be. There are a wide range of reasons why people don’t always perform well at work, but whatever the reason, managers need to help these people to deliver to the best of their ability, and meet the standards expected of them.
Managing underperformance needn’t be hard. Dealing with issues when they arise, and not allowing them to escalate makes them easier to handle and the solutions simpler. In this session delegates learn how to tackle underperformance so that things don’t escalate into disciplinary situations.
In particular, by the end of the session participants will be able to:
- Recognise 4 main reasons for underperformance at work.
- Have a performance improvement conversation with someone.
- Draw up a Performance Improvement Plan