This session on managing the impact of change aims to help people to understand how other people react to change, and why. It then provides some suggestions that will help them to support people through change, and limit the negative effects that change can sometimes bring.

In particular, by the end of the session participants will be able to:

  • Describe why change is difficult
  • Explain the ‘Change Curve’ that many people experience when dealing with change
  • Suggest practical actions to help people handle each stage of the Change Curve