Management Development Courses

Managing people and their performance isn’t easy, especially in the highly competitive world we live in today. Managers need to be able to demonstrate the necessary skills and behaviours to feel confident in their roles. We provide Managerial courses focusing on objective practices which enable managers to become highly effective.

These courses are tailored to suit your specific business needs and can be delivered on-site or off-site

Please contact us for a detailed assessment of your requirements, so we can provide a tailored approach for your organisation.


Effective Appraisals

By the end of this course the delegates will be able to:

  • Setup an appropriate performance management system based on modern principles and methodologies
  • Set efficient objectives that lead to productivity and follow guidelines on how to continuously manage performance
  • Hold a constructive appraisal meeting that helps to motivate the appraisee and maximise information transfer
  • Use appropriate reward and ranking systems that increase appraisees’ motivation and guide them towards the right direction
  • Use the GROW model to coach, question and guide a coachee
  • Motivate individuals, reduce apathy and increase their confidence in themselves to achieve more than ever before
  • Deliver your potentially negative message and get a good response
  • Use an effective technique to reinforce the behaviour of others in the direction of your choice
  • Apply a powerful method that lets people to discover other people’s true opinion about themselves



Coaching Skills

By the end of this course, participants will be able to:

  • Employ coaching principles in your environment and maximize others’ efficiency
  • Use the GROW model to coach, question and guide a coachee
  • Ask questions to maximise the efficiency of the coaching session, raise awareness and open up new possibilities
  • Influence others through understanding basic human needs
  • Provide effective feedback to coachees and overcome any potential resistance



Presentation Skills

By the end of this course, participants will be able to:

  • Identify the fundamental parameters of a good presentation
  • Engage your audience and get their fullest attention
  • Prepare your story, understand what you want to show and record it
  • Design high-impact slides that deliver your message efficiently
  • Deliver your presentation with confidence and leave a positive and memorable experience for the audience
  • Control your environment to have the highest impact



Conflict Management

By the end of this course, participants will be able to:

Recognise conflicts and their escalation over time so you can address them more effectively

  • Select an appropriate conflict resolution style based on your needs to get maximum results
  • Manage your emotions and influence others emotionally when in conflicts
  • Recognise Tactical Approaches used when interacting with others that may lead to conflicts and take appropriate steps to avoid a conflict developing
  • Negotiate over what you want and move on to a win/win outcome
  • Prevent destructive conflicts at the workplace



Motivating People

By the end of this course the delegates will be able to:

  • Understand why motivation matters and how people view motivation when it is applied to them or when they apply it to others
  • Use a structured approach to analyse human needs and determine the root causes of people’s behaviour
  • Use the power of accountability to motivate individuals and learn how to formulate expectations
  • Evaluate what motivates people based on a number of established theories on human behaviour and motivation
  • Focus on the right type of motivators as opposed to common ineffective rewards
  • Use the power of positive thinking to motivate yourself and learn powerful strategies that help you reach your goals
  • Use a series of proven strategies to help people set goals and become motivated



New Interview Techniques

By the end of this course the delegates will be able to:

  • Follow a suitable strategy when interviewing based on your specific requirements
  • Take the necessary steps before conducting an interview so you can maximise your chances of getting the most out of interviewing an applicant
  • Choose the best interviewing strategy and questioning methodology to pick the best applicant
  • Interview an applicant fairly and professionally using a systematic step-by-step approach
  • Ask targeted questions designed to get the most from an interviewee and help you decide on his/her capability for a given role
  • Use a variety of soft skills techniques to increase the efficiency of an interview
  • Handle an interviewee’s responses to your questions using a variety of techniques to make sure you remain in control of the interview